The Telecommunicator as Investigator
       Johnette VanDien
       - 911-Arrives 1st
We're on the scene before the units are dispatched. Learning to take advantage of those precious moments can be invaluable. We will cover the different types of evidence; real, exculpatory, eyewitness, to name a few, and how the TCM can facilitate getting that evidence into court, how s/he can help future interrogations, etc. by asking "the questions" needed to corroborate or invalidate later statements. Tape recording and the spontaneous utterance are valuable tools!
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